Concrete Museums

By Alizé Honen-Delmar

What if parking lots walls were used to host art? That’s what the P.ART.KING project is all about, it brings art where we park.

Underground parking lots are usually quite dull and only seen for their utilitarian purpose but P.ART.KING decided to embellish them with murals from local artists to enhance the customers’ experience and democratize arts.

This project emerged in the fall 2020 in Montreal when it won the public prize of the QI_Connexion contest organized by the Quartier de l’Innovation and SDC Montréal centre-ville. Since then, in collaboration with LNDMRK, underground parking lots are transforming into P.ART.KING with stunning murals added onto their walls, all produced from local and emerging artists. Simply put, this project uses the enormous potential of the large white walls of parking lots as its canvas!

Landmark buildings of Montreal such as Place Ville Marie, 1000 de la Gauchetière and Place Montréal Trust got their underground parking lots embellished with unique colorful murals and the feedback has been astonishing! Members of these properties and the users of their parking lots were impressed by this added value that was brought by this project. It felt like a “ray of sunshine in their day”, a customer said.

P.ART.KING collaborates with local artists that create colorful art pieces conveying a positive message of connection, togetherness and hope. The first production of this project, the urban jungle realized by Caitlin McDonagh in the lobby of Place Ville Marie parking, transformed the entire customers experience of this property. Likewise, Place Montréal Trust parking lot benefited from the P.ART.KING project with the addition of 3 impressive murals on the top walls of its ramp entrance. This series created by Julian Palma, has completely changed this parking lot and people started mentioning it as the…

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Calgary’s Platform Parkade – Part of the Revitalized East Village Urban Mosaic

By Reachel Knight, Calgary Parking Authority

In late May, the Platform Innovation Centre & Parkade opened its gates to Calgarians with fanfare, community activities, and more… JUST KIDDING. With Calgary’s third COVID-19 lockdown underway, the Calgary Parking Authority’s (CPA’s) grand opening for its first purpose-built parkade in decades wasn’t quite what we’d envisioned when planning began years ago. Luckily for us, forward-thinking and adaptability are the foundation that Platform Parkade is built on.

Calgary’s East Village has always been a magnetic neighbourhood, a gathering place that draws visitors to its vibrancy, invention, and beauty (more on that later). Platform Parkade is part of the revitalized East Village urban mosaic. The need for the new parkade location was identified in The City of Calgary’s East Village Area Redevelopment Plan: the creation of Platform Parkade allowed key East Village projects, including the Studio Bell, home of the National Music Centre and Central Library, to be created without standalone parking space. Platform Parkade was designed, developed, and built to address the evolving parking and transportation needs of the neighbourhood.

Throughout the planning process and 2.5 years of complex construction, we worked to create a blueprint for the future conversion of this unique space. Certain design elements will allow the space to be adapted into commercial or residential uses in the future when the needs of the community change.

For example:

  • Increased floor-to-ceiling heights to accommodate mechanical, electrical and HVAC requirements for future uses (office and/or residential)
  • Slightly sloped floors with no ramp system mean that if/when this building is converted to an alternate use only a minor topper will have to be installed to level out the space. Given that there is no ramp system, no ramps will have…

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How to Stop $$ From Flowing Out of Your Parking Facility

By Mathieu Verronneau, ing. & Paul Hanratty, MBA

Condominium Parking Garage Maintenance


Your parking garage, if not maintained properly, can be one of the most expensive costs to your Condominium Corporation. Repairs to your garage can cost millions of dollars and create massive disruption over multiple years to the quiet enjoyment of your home and investment.


The National Building Code Standard for Parking Structure construction and protection is CSA S413, “The Canadian Parking Standard”. This building code document provides guidance for designers and builders of parking structures. The current issue of this standard is a highly informative document but falls short in several areas related to protection of structural elements within parking structures. Deterioration of structural elements like columns, slabs, ledge beams etc., accelerates quickly if these elements are not protected. De-icing salts greatly accelerate the deterioration of unprotected structures.

One can find all details on this standard at:

Historic Building Process

Condominium structures are built by property developers and in most urban settings the parking garage is generally underground. Developers have a two-year obligation to the Condominium Corporation covering non-structural and non-life safety components of the building. This includes waterproofing structural elements in the parking garage and elsewhere. The short warranty period incentivizes some developers to install the minimum protection required by the building code. The current code only requires that elevated slabs be protected by an elastomeric membrane and traffic bearing surface. It does not require that the Architect or Designer of structural protection systems design for durability. This lack of guidance in the building code will be changed significantly with the new iteration of CSA S413:21, due to be released later in 2021. The new code will require that deck membrane systems be designed to receive four distinct levels of…

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Stall-Based Monitoring, the Key to Progressive Urban Parking Solutions

By Ryan Hickey

For many cities and municipalities, parking is at the center of their decision-making these days, whether it is from a revenue, usage patterns (current and future) or an operations perspective. As we move towards getting back to a new normal in 2021, the issues that were impacting the parking experience prior to COVID-19 are sure to resurface, perhaps with a slightly different appearance.

All too often, there was, and still is,  a negative experience related to urban parking, with the majority of community members believing that parking resources are not meeting their needs. This perception is fueled by the length of time it can take citizens to find an available parking stall and is frequently used as the main metric for gauging whether a region has an efficient and sufficient supply of parking. When finding a possible solution, cities and municipalities must consider a large number of variables while planning out parking zones, including budgets, land use, and the overall community experience. Overall, this process becomes extremely overwhelming and can be exacerbated by inaccurate parking data supplied by outdated or inaccurate methods.

Urban planners face a variety of challenges in collecting reliable and accurate parking data to improve overall parking user experiences. Presently, many decision makers are unable to form concrete plans towards improving their parking, due to a lack of real-time data availability, and ever-changing parking behaviours driven by COVID-19. At a time when most individuals are working from home, it could be questioned whether there is a need for increased parking. In some areas of North America, it was noted that parking levels were at an all-time low, as citizens were encouraged to stay home and reduce unnecessary travel. For example, sensor data collected within Stratford, Ontario demonstrated a significant decrease…

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Everywhere at Once: Virtualizing the Customer Experience

By Adamo Donatucci

Like any industry heavily reliant on technology, the urban mobility marketplace continues to evolve with advances in available and emergent technologies. Today, it is common for owners and operators to use technology to engage their customers virtually while retaining an element of personalized interaction.

During the COVID-19 global pandemic, the healthcare industry has proven to be a fascinating case study in the application of advanced parking technology to support the vertical’s broader goals of increasing staff and patient safety while simultaneously reducing hospitals’ and clinics’ capital and operating costs.

Virtualization of the customer experience was driven initially by market preferences for technology-forward service solutions that generated value for parking operators by reducing overall expenses without sacrificing the high level of service that draws traffic to their facility. While this remains an important consideration today, the COVID-19 global pandemic has accelerated efforts to provide the services people need at a distance that keeps them safe.

Early efforts to virtualize the customer experience centered around providing lower-cost alternatives to on-site staffing by directing intercom calls from an attendant’s desk to an off-site monitoring station to save on staffing costs. Today’s technology gives parking operators the flexibility to deploy AI-driven kiosks that assist users to navigate large and complex facilities; in some deployments, this includes turn-by-turn directions back to their car based on the license plate number they enter.

With a greater-than-ever demand for touchless access solutions, parking operators are developing new systems that let users interact with the equipment without ever coming into contact with it; some suppliers have even found ways of integrating gestures to activate ticket dispensing and are leveraging Bluetooth Low Energy technology for permitted access. And just arriving on the market are technology integrations that begin the virtual customer experience before drivers…

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Data is the Key to Modernizing Curbside Management

By Adam Wenneman

The curbside is one of the most poorly understood parts of the municipal right-of-way. On the one hand, it’s a huge piece of municipal infrastructure that is essential to the urban transportation landscape, supporting billion-dollar industries like goods movement and ride sharing. On the other, it is a scarce – and diminishing – resource whose management principles remain rooted in 20th century technologies.

In a time where curbside uses are growing to include expanded patios, dedicated courier loading zones, and other temporary uses, cities need to leverage innovations in collecting, managing, and sharing curb data to improve the efficiency of operations at the curbside.

The Curbside is a Critical Municipal Asset

The curbside is a major piece of infrastructure for every municipality. Across Canada, on-street parking represents upwards of 20% of a city’s total parking supply1. In some cities, like Saskatoon or St John’s, on-street parking constitutes almost all of the downtown parking supply. In downtown Hamilton alone, there is room for over 1,100 parking spaces at the curbside – that’s an area equivalent to the size of ten NHL-sized ice rinks. Efficient operation of this space is an important factor in a city’s ability to support the future of urban mobility.

Despite its considerable supply, the curbside remains a limited and scarce resource at a time where demand for curb space is at an all-time high. The curbside is a limited resource in that its supply cannot grow substantially in urban areas with well-defined built environments and road networks. At the same time, cities are beginning to repurpose the curbside and even entire roadways for alternative uses like active transportation, outdoor dining, and shared community space2. Make no mistake – increasing the amount of green, livable space in a city can have major…

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War Veterans – Free parking – Municipalities

We have received an inquiry about providing free parking to war veterans in our downtown. Does your municipality provide free parking to War Veterans and if so, what are the particulars of the program? If you have reviewed this program and decided against it, please provide any reasons why the program was not accepted and/or discontinued.


Paul McCormick,

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CVPS Solutions Introduces MyTicket

January 25, 2021 – We live in an increasingly contactless world. To keep up with the recommendations from global health experts and mitigate potential exposure situations in your operation, CVPS continues to innovate by creating touchless solutions to meet the needs of every operation. CVPS is proud to present, MyTicket: featuring Scan-4-Ticket and Text-4-Ticket functionality. 

MyTicket reduces touchpoints in your operation by empowering customers to operate your Parking Access and Revenue Control Systems (PARCS) using their personal mobile device. “Customers want the convenience and safety of using their phone, but they don’t want another app. That’s part of the beauty of MyTicket,” says John Daniels Vice President & General Manager with CVPS. He continues, “MyTicket gives users all the functionality they want from an app, like Electronic Tickets and Mobile Pay-by-Phone, without the hassle of a download.” MyTicket works seamlessly with all CVPS access control devices for controlled operation. No gate? No problem. MyTicket can easily be configured for gateless environments. 

In controlled operations, MyTicket signs are posted on each entry device. Scan-4-Ticket functionality utilizes lot-specific QR codes while Text-4-Ticket uses a designated local phone number and lot-specific codes. After user-interface, CVPS guides the parking patron through a quick parking survey and then automatically generates their Electronic Ticket to vend gates during ingress and egress from your facility. The entire process is contactless when deployed in conjunction with CVPS Mobile Pay-by-Phone functionality. 

For absolute flexibility, MyTicket is just the ticket for gateless operations. Simply post MyTicket signs at all entrances and in strategic locations throughout your facility. As an added layer of convenience for your parking clientele, MyTicket information can also be shared on your website. Guests use the camera in their mobile device to scan the lot-specific QR code or to text the…

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