This award acknowledges CPA members who have created operational processes, programs or technical innovations that exemplify the experience of innovation, economic results, benefits to its company or other groups in the community, and new developments that may be an advantage or value to others, all of which may represent new ideas or concepts, projects, or programs that benefit the parking profession and sustainable programs.


The four criteria identified below are each worth a maximum of 25 points. A narrative not to exceed 1000 words (300 word executive summary and 700 word description) must be submitted to cover the four major areas.  Photos and graphics should be used to further detail each of the four criteria.

  1. Productivity Improved or Problem Solved — Explain how the program has increased efficiency, improved productivity, relieved congestion, or solved a problem.
  2. Measured Benefit of Program or Operation — describe the success of the program and what standard of measurement was used to determine success (customer service, efficiency, safety, savings of time or money, etc.)
  3. Innovation/Creativity — Note the various elements that make this process, program or operation creative. Explain how this program/operation is original and unique.
  4. Adaptability by Others — Describe how this innovation can be used by other agencies. Explain the ease by which others can adapt the program/operation to their use.

Eligibility:  Open to CPA members from the following sectors:  Airports, Hospitals, Universities/Colleges, Municipal, Government or Private Operators.  Commercial products and/or services are not eligible.

Entry Fee: $100 per entry


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Innovation in Parking Operations & Programs Awards

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Calgary Parking Authority

PARK PARK is a dual-use space (hence the name “PARK PARK”); part parking lot, part park. It features a vibrant mural on the asphalt surface, a scaffolding structure along the perimeter of the lot and freestanding, interactive icons that serve as visual clues to features of the lot, such as a basketball net, picnic table, bike pump and more.

This project began with an open design competition managed by the Calgary Municipal Land Corporation (CMLC). The call for submissions asked for a creative intervention that re-imagined how surface parking lots can be designed; something that would delight and inspire, while continuing to operate successfully as a parking lot. The goals of the project were to:

  • encourage critical thought and conversation on parking lots;
  • beautify a utilitarian space;
  • improve the quality of life for users and residents; and,
  • place make, turning a single-use space into somewhere people can have a positive, interactive, and emotional experience.

In addition to Lot 43 / PARK PARK now operating dually as a parking facility and a recreation space, it is available for rent through the CPA’s Event Rentals program. Through Event Rentals, companies, individuals and other groups can rent surface lot or parkade space for alternative uses such as birthdays, corporate parties, etc. The Event Rentals program has been successful in CPA facilities across Calgary, hosting a variety of events like Food Truck rallies, movie nights, stampede events and ultimately, has diversified the ways in which we can optimize our finite assets. 

PARK PARK is a pilot project which will be in place for the next two years. During this period, it will be open to both parking and pedestrian usage unless it’s rented for a private event. After that, a review will be conducted to determine  its successes and community feedback gathered  to determine if there is opportunity for additional placemaking projects in Lot 43 and other CPA parking facilities across Calgary. 


City of Guelph

Lisi Monro
City of Edmonton


Honourable Mention

Tony Clark
Town of Banff

Honourable Mention


Bohdan Maslo and the City of Edmonton Parking Services Team

In late 2015, the City of Edmonton embarked upon the implementation of new digital pay machines to replace their aging coin only meters. Included in the rollout was the introduction a smart-phone and web capable mobile application to support a full featured and integrated pay-by-plate parking system for its citizens. The new system was branded EPark and quickly modernized the City’s parking operations with a new set of services geared to meet the evolving needs of a vibrant metropolis.

The new EPark pay machines were selected and designed with a primary focus on customer convenience, flexibility of use in multiple payment situations, while providing data capture for effective reporting in support of occupancy planning. The service focus then turned to addressing the need for greater levels of parking compliance, and reducing the inefficiencies inherent with the current officer-patrolled enforcement program.

In late 2017, the City began working with a Vehicle Licence Plate Recognition supplier with a plan to integrate it with a Violation Review System that it had previously acquired. By the second quarter 2018, these two systems were implemented, and with the integration of VRS to the City’s municipal by-law ticketing system, Automated Parking Enforcement became a reality!


Parking Operations Team
Town of Oakville 

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