The Importance of Operational Optimization and Flexibility

By Nicole Chinea, CAPP & Benjamin Sands, CPP

The Covid-19 crisis has been devastating to most public and private parking operations. The pandemic-driven shutdowns, school closures, and corporate moves to remote work, coupled with curtailing of business travel, reduced parking demand by as much as 90% across not only Canada, but the entire global community. The crisis didn’t simply decimate parking revenues; it wrought societal changes that may be with us for years to come.

While we are starting to embrace our “new normal” and see an upswing compared to where we were a year ago, it still may take many months, or even years, for parking demand return to pre-Covid peaks. What are parking owners and operators to do? How can they respond to, and take advantage of, changing market conditions if people require less parking? How can they adapt their parking facilities and operations to be as productive as possible during this period, and prepare for whatever future demand holds? 

Flexibility is Key

For many parking operations, the answer is found in operational optimization, resiliency planning, and designed flexibility. Operational Optimization is essentially the efficiency of doing more with less. Parking operations are likely to be working with dramatically fewer parkers and staff, and less revenue — at least for the foreseeable future.

One option is scaling the operation to meet current needs. If demand has diminished by 80%, there is no need to maintain and keep available 100% of the inventory during this period. Where possible, parking operations, process, and spaces available for use should be consolidated to minimize expense and liability (e.g., closing satellite locations to consolidate parking use to central locations, closing vehicle access to unused levels, automating cashiered operations, changing operating process, etc.). 

Alternative approaches to facility use…

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Preparing for Parking’s Electric Future

By Dave Rich and John Abraam

Canada’s automobile future is electric. In recent months both General Motors and Ford have announced their intention to begin transitioning to electric cars and trucks, with GM aiming to produce only EVs by 2035 and Ford and Stellantis (formerly Fiat Chrysler) setting a goal of 40% of their vehicles being electric by 2030. Other automakers are even more ambitious. For instance, Volvo plans to go all-electric by 2030.

The anticipated evolution of Ford and GM cars and trucks from gas power to electric will have enormous implications. Of course, the ultimate goal is to be more sustainable. Eliminating exhaust from millions of cars and trucks could have enormous implications for the environment and the health of Canadians.

The transition won’t come without challenges. The change-over will have an enormous impact on individuals and businesses alike. For instance, it takes longer to recharge an electric vehicle than a gas one; how will that impact people who must drive distances beyond the battery’s range? How will Canada develop sufficient recharging infrastructure? What will happen to gas stations; will they become “juice bars”? These issues will sort themselves out over time, but the answers won’t come without hurdles.

Parking, in particular, will feel the impact. Parking facilities will be the most important charging location, aside from the driver’s home. After all, where else do people leave their vehicles for long enough periods of time to fully charge an electric car or truck?

And parking owners aren’t ready.

Most owners of parkades and complexes with parking assets don’t have the infrastructure in place to provide widespread EV charging. Even those that do offer charging usually only have a handful of EV charging stations on hand. That may be sufficient today, when a relatively small percentage…

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Bringing Artificial Intelligence To Parking Guidance

By Chris Scheppmann

When we visualize artificial intelligence (AI), we often think of robots learning how to think, so they can perform human tasks. And of course, those of us who are science fiction fans probably envision apocalyptic acts committed by hordes of out-of-control robots. Thankfully, the reality is much safer and more useful than robots learning how to kick a soccer ball. This is particularly true when it comes to parking.

One of the most important recent breakthroughs in parking guidance technology is Machine Learning. Through Machine Learning, parking guidance has become highly accurate and useful, both for helping manage parking inventory and when it comes to providing parking operations with business intelligence to make better informed decisions. But, to understand the role that Machine Learning is playing in parking guidance, it is first necessary to understanding what Machine Learning is.

What is Machine Learning?

Machine Learning is a type of AI. Equipment paired with Machine Learning is able to modify itself when exposed to more data. It is dynamic and does not require human programmers or designers to manually make changes and the Machine Learning models can continually  improve its understanding of an environment where it is being used. 

As Arthur Samuel, a pioneer of the field stated in 1959, Machine Learning “gives computers the ability to learn without being explicitly programmed.” As an example, Machine Learning is like a child who is born without having any knowledge and adjusts (knowledge improves) its understanding of the world in response to experience (receives new data). As that baby continues to be exposed to similar and new experiences, its ability to make connections and decisions improves. Over time, a child can differentiate between a spotted dog and a cow or a brown-haired dog and a…

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