Transformation is on the Horizon

What Lies Ahead for the Canadian Parking Industry?

It’s always fun to speculate about what the future holds. When it comes to parking, it’s particularly enjoyable because the industry is progressing so rapidly. Change has always been a hallmark of the industry as over the years parking designers, planners, and technology developers have worked  to keep up with the evolution of the car.

The last few years have been among the most exciting we’ve ever experienced. Recent years have brought the groundbreaking planning innovations of Donald Shoup and his many likeminded colleagues. They’ve also brought a host of design and maintenance innovations that have made parking facilities more useful and durable than ever before. And of course they’ve brought an incredible array of new parking technologies that have transformed the parking experience for drivers while making parking more manageable and cost-effective than ever.

But as exciting as the past few years have been, there are many more exciting parking developments right around the corner. From design, to planning, to technology, we are on the cusp of an extraordinary parking age.

It’s like that song from the eighties said: The future’s so bright, we gotta wear shades.

Planning for the Future

Planning is one of the most exciting features of the parking industry today. Urban planning has undergone extraordinary change in recent years, and parking planning is keeping pace. Some of the most exciting urban planning approaches, such as New Urbanism and Complete Streets, revolve around making cities more pedestrian-friendly and reducing vehicle congestion on the streets. Parking planning plays a vital role in the success of each.

One of the most important elements of parking planning is to use parking resources to influence driver behavior. By strategically placing parking resources, cities and towns can encourage drivers to park and make the transition from driver to pedestrian…

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Optimum Parking Management – Business Intelligence: The Next Big Thing In Parking

INTRODUCTION: BUSINESS INTELLIGENCE IN PARKING: THE ART OF TAMING BIG DATA

Every time a car enters a parking facility, it leaves a trail. A data trail that is. A gate goes up to let a car in, a payment is made, a gate goes up again to let it exit, time and date the car entered and exited, how much the driver paid, the method of payment, and so forth were measured.

When the parking serves a huge flow of traffic, as is the case for an airport or a hospital parking lot, this data trail becomes big. How big? As big as “Big Data”, the relatively new term that refers to the gathering and storing of large amounts of information for analysis.

Of the business leaders polled, 85% said they believed big data will dramatically change the way they do business. The statistics support their perception – data volumes are expected to double every 1.2 years. Another fact, businesses using data analytics are five times more likely to make faster decisionsi.

Big data can produce big returns for businesses. Nowadays, Big Data is a “big” deal, the “new oil” of the digital economy. But big data is a challenge, because of the amount and complexity of data being mined, the high speed and complexities of data flows which can be unpredictable, and the fact that data comes from multiple sources, which makes it difficult to link, match, and transform across systems.

Data, on its own, is worthless. Many organizations are hitting stumbling blocks trying to tame it: part of the problem is the fact that the majority of companies spend 80% of their time manually collecting data for analysis, which leads to inaccuracies. Poor data or ‘lack of understanding the data’ are cited as the primary reasons for over budget projects and could cost…

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Canada’s Changing Parking Landscape

By Bill Smith

We live in a time of great change when it comes to parking. The industry has been revolutionized in recent years by the development of many new technologies that are designed to make parking more customer-friendly, while at the same time benefitting owners and operators by making operations more manageable. These technological advances have transformed the ways owners and operators manage their parking assets, and they’ve even changed the ways drivers approach parking.

Today, we are on the cusp of another technological revolution that will carry extraordinary implications for the parking industry. The age of connected and self-driving vehicles will soon be in full bloom and each will present a host of challenges and opportunities. While these future vehicles may seem like the stuff of science fiction, it won’t be long before each plays an important role in our transportation system.

Getting Connected

The connected vehicle is already well on its way to becoming a reality. In just a few years all new cars will have vehicle infrastructure communications and will be connected to the grid. Our vehicles will be able to communicate with traffic technology and recommend which routes to take to avoid congestion and reach our destinations more quickly. They will also take us right to available parking spaces and automatically pay for the exact amount of time we need to park.

According to Nigel Bullers, CEO of EasyPark in Vancouver, the primary challenge for operators and municipal parking managers is forecasting what future connected cars will be able to do. He says that, ultimately, there will need to be a meeting of the minds between what auto manufacturers think their smart cars should do and what consumers actually want.

“It’s not as easy as it may seem to predict what features will be present and how operators and municipalities…

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We Are Living in the Age of Parking Guidance

By Bill Smith

The parking industry is in the midst of what may be its most exciting era. We have seen a lot of change over the past fifty-plus years, including major advances in parking design, planning, and management. These innovations have transformed our communities and improved the quality of life immeasurably. But no period in the parking industry’s history has seen so much exciting change.

What’s so exciting? The technology age that is so important to our everyday lives is transforming parking. New technologies are constantly being introduced to the marketplace, from pay-by-phone technology to online reservation services to innovative facility management packages, just to name a few. Each offers to make parking more customer-friendly, efficient, manageable, or profitable.

But perhaps the most important technologies revolve around parking guidance. Parking guidance tools use sensors to record whether a particular space is occupied. This information is then transmitted to LED signs that guide drivers directly to available spaces. Sensor-based systems also typically have the ability to compile occupancy data to allow parking owners and operators to manage their parking assets more efficiently and profitably.

Clear Benefits

“Guidance systems move motorists into parking spaces quickly and reduce congestion throughout a facility,” according to Shareena Sandbrook, managing director from FrogParking Ltd. “This has benefits for customers in different ways. For example shopping mall operators need to maximize the time customers are in retail areas to boost revenues. While for airports, the goal is to make parking easy and efficient for people hurrying to catch flights. A guidance system shows them quickly, at a glance, where parking spots are available.”

And that’s also the appeal to parkers. Parking guidance systems eliminate the need for drivers to circle parking decks looking for an open space. As soon as a driver approaches a parking structure with a guidance program, exterior signage…

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Optimum Parking Management

Integrating digital technologies into dynamic parking management
By Indigo

Introduction: THE NEW MOBILITY

As a symbol of freedom, mobility, and autonomy, the automobile has changed the shape of our cities and suburbs, yet in the past century, it has evolved beyond our expectations.

Cars now come equipped with advanced hardware that can avoid collisions, they can be self-driving, and yet the great paradox is that a typical car spends most of its time immobile. A car is parked on average 95% of the time, when it is not stuck in a traffic jam.

The digital revolution, a major upheaval caused by technological advances, primarily computers and the Internet, has placed us in an era of accelerating change.

In industrialized countries, this change has shaken several sectors of the economy. While cars become sophisticated enough to be self-driving, and as automakers become mobility providers, cities become smarter by using and integrating new technologies to meet the challenges of the modern city: transportation, governance, and citizen services, to name a few.

Traffic congestion ranks high on the list of evils that afflict urban areas. It increases greenhouse gas emissions and is largely responsible for the smog in big cities. The search for available parking is, in part, largely responsible for congestion – 90% of city motorists lose up to 20 minutes a day looking for a parking space, by slowly circulating, or by immobilizing traffic to parallel park.

With the emergence of “smart” parking, solutions such as nested technologies in the roadway and parking areas, and connections to new mobile tools are being put in place.

The technological solutions to make parking more fluid, by eliminating traffic obstacles, and customizing and facilitating the driver’s experience exist.

But the growing digital revolution has seen the emergence of a large number of contenders for the next “unicorn”, technological start-ups that disrupt sectors of the…

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When it Comes to Accounting, It’s Time to Enter the 21st Century

By Ruth Beaman

Technology is transforming parking. New equipment is constantly being introduced: access and revenue control equipment, apps for mobile devices, wayfinding technologies – the list goes on and on. However, as important as technology has come to be, one of the most important aspects of parking management is still stuck in the dark ages. Most owners and operators still haven’t automated their accounting and auditing functions.

In the beginning, parking was a relatively informal and low-tech industry, at least when it came to how it was managed. There’s a common caricature of the early parking operator: cigar in mouth, collecting parking fees and storing them in a cigar box until it was time to go to the bank. As quaint as this image may seem, it’s actually pretty accurate. The problem is, it’s not all that far off today. No, parking operators don’t still keep their money in cigar boxes, at least most don’t. But when it comes to accounting and auditing, most are still living in the past: collecting their receipts, entering parking and revenue data by hand, and hoping reconciliation finds that they’ve ended up with all the money they should. (more…)

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Autonomous artificially intelligent robotic vehicles and the future of the parking industry

Parking lots are assets that serve as entrances to city areas and businesses, from commercial stores and plazas to industrial and government buildings. There are two general classes of parking lots, secondary and primary. Secondary being those lots which serve as an access point to a primary business, such as a store or plaza, and primary being those lots which are not attached to any specific business and function solely as a standalone parking garage, such as in a downtown core. However all classes of parking lot serve the same customer, human beings, and the parking lots success depends on a model developed with the human customer in mind. People prefer clean parking lots that feel safe, one that is well maintained physically and structurally, looks appealing in general, and overall is a secure facility in which to leave their car and valuables. There are many ways that new technologies can aid in parking lots, not just to please their human customers, but to also reduce costs, increase revenues, lower liabilities, and improve overall efficiency. Autonomous vehicles, robotics, and artificial intelligence will play an important role in the future of the parking industry.

A well maintained, secure, and safe parking lot is very important to the success of the lot itself as well as the main business it serves. If the lot is classified as a primary parking lot, then it will keep customers coming back and not going to the competition. In the case of secondary parking lots, it is the first impression a customer gets of the business they have ventured to, and the lot is basically an extension of that business. In either case, a happy customer is more likely to spend money and keep coming back, which of course will generate more revenue for the business…

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Parking Lots: Making Operations Profitable by Optimizing Management

Too often, ancillary parking lots are under-appreciated assets, neglected by their owners and managers until a problem arises.

Yet as we’ve learned in an article published in BOMA Magazine, the International Building Owners and Managers Association (BOMA) magazine, poor management decisions – deficient outsourcing contracts, inefficient operations, maintenance issues, employee theft, fraud, financial irregularities and poor use of occupancy statistics – can cause losses of up to 28% of parking revenues1.

This is a sign that managing this essential mobility tool in our cities deserves to be examined more closely.

Parking Lots: woven into the urban fabric

The history of parking lots is of course linked to the history of automobiles. Before they debuted in cities, streets were designed for travel by coach, tram or bicycle, or on foot. Then cars became financially accessible for a growing segment of the population and on-street parking quickly became saturated.

We believe that drivers searching for on-street parking represents about 30%2 of all traffic volume. This is particularly high near sites that generate parking needs such as subway stations, hospitals, shops, schools, educational institutions and workplaces. In a big city, where about 90% of on-street parking is free3 (this drops to 50% for downtown areas), this is one of the reasons why municipal authorities, concerned about the environmental, societal and economic implications of traffic congestion, rely more and more on policies that limit free on-street parking and often depend on the private sector to fill the gap.

Optimum Parking Management: the Art and Practice

Sound management of these infrastructures that are indispensable to city life allows us to optimize their operation and improve their profitability. Beyond the financial benefits, however, parking lots managed with profit in mind as well as efficiency can support the efforts of city authorities concerned with ensuring the quality of life and the environment of…

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Automated Lighting Controls: A Data Driven Business Case from Vancouver, BC

By Karim Abraham

Automated lighting controls such as occupancy sensors present significant savings potential for parking facilities. However, quantifying potential savings and assessing the financial viability of a lighting automation project can be challenging. The missing link in planning energy savings projects is actual data to build an accurate business case.

Recently, a parkade in Vancouver’s Chinatown neighbourhood underwent an exercise to reduce energy costs and improve building performance. The parkade had been approached a number of times to update their lighting to save costs. Each time, the numbers looked slightly different – and there was no way to tell what the actual return on investment would be. Eventually, the automation project that was implemented would accurately predict savings and reduce the parkade’s costs by installing occupancy sensors in conjunction with real-time data monitoring.

Energy specialists recognized that the parkade lights did not need to be on 24 hours a day, and that the best business case involved adding occupancy sensors to dramatically reduce the amount of time lights were on each day. The problem was that they were still making assumptions on how much of a reduction the occupancy sensors would generate. Busy days could have significantly lower savings than weekends, and at night the traffic would be different again.

Using a systematic approach, data loggers were installed on the lights in the parkade, and pilot occupancy sensors were installed on one floor only. The data that was produced over the coming weeks showed a reduction in consumption by 49.3% as a result of the installation of occupancy sensors. An excellent result.

The data was then pro-rated to factor the varying traffic flow by floor, and savings calculations were adjusted accordingly. For example, lower floors are likely to receive more traffic and therefore achieve lower savings. The pilot occupancy sensors were installed on…

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Embryonic Canadian mobile payments market gets code of conduct

By Robin Arnfield

Joe Oliver, Canada’s Finance Minister, announced on April 13 that the Code of Conduct for the Credit and Debit Card Industry in Canada, a set of rules designed to protect merchants and cardholders, has been extended to mobile payments. The move will provide regulatory certainty for Canada’s nascent mobile payments market, particularly given the prospect of Apple Pay coming to Canada this year (http://www.mobilepaymentstoday.com/news/apple-pay-poised-to-debut-in-canada/).


 

“It’s very early days for mobile payments at the point-of-sale in Canada, but the stakeholders such as the banks and telcos are establishing their positions,” says Christie Christelis, president of Canadian consultancy Technology Strategies International. “There’s very little mobile payments adoption in Canada, as NFC-enabled smartphones aren’t available in sufficient quantities yet. Also, consumers lack awareness about NFC payments at the point-of-sale and need to learn how to load their card credentials onto smartphones.”

However, Christelis says Canadian consumers are enthusiastic about using smartphones for purchases. “They’re already doing a lot of remote mobile payments,” he says. “Also, over the last year or two, I’ve been seeing a lot more contactless credit card payments in stores. Many Canadian POS terminals are already NFC-enabled on the back of the country’s EMV migration.”

A bottleneck to Canadian contactless card and mobile payments adoption is the fact that, while many Canadian credit cards contain contactless chips, there are still few contactless debit cards in issue. This is a problem, as Canada is a large debit card market, Christelis says.

Interac, the Canadian domestic debit scheme, only lists 13 FIs, including CIBC, RBC Royal Bank of Canada, Scotiabank and TD, as supporting its Interac Flash contactless application (http://interac.ca/en/interac-flash/flash-filist). In March 2013, RBC carried out the first Canadian mobile payment involving Interac Flash (http://www.mobilepaymentstoday.com/news/interac-and-partners-demo-canadas-first-contactless-mobile-debit-scheme/).

Code of Conduct

The Code was introduced in 2010 to promote merchant choice, fee transparency and disclosure, and fairness…

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