Montreal, November 9, 2015—VINCI Park, an established Canadian company with more than 1,800 employees and 600 parking facilities under management, will be rolling out a new identity in the next few weeks: Indigo. This new brand, accompanied by the tagline MAKING SPACE FOR THE FUTURE, is a strong indication of the direction the company is taking with the deployment of new technologies associated with individual mobility. More than just a place to park, Indigo parking facilities will be connected and will gradually offer the possibility of reserving a space and paying with a mobile app. The introduction of digital services includes the stepped-up installation of electric charging stations and bicycle parking spaces, for example. The introduction of the Indigo brand follows a major transaction completed in June 2014 in which two French companies, Ardian and Crédit Agricole Assurances, acquired a 75% stake in the company.

For Louis Jacob, the company’s executive vice-president, “Indigo is part of an overall approach to mobility. The current services will develop quickly to create hubs where users will not only find a suitable, accessible and safe parking space more easily, but they’ll also be able to plan how they will get around more efficiently.” With the growing number of vehicles in urban centres, Indigo is seeking to provide quick access to popular parking sites and thereby offer a solution that improves individual mobility.

In addition to having its headquarters in Montreal, Indigo is the major player in the Quebec parking industry. Indigo manages a large number of well-known parking facilities in Quebec as well as in Canada’s largest cities. Examples include Pierre Elliott Trudeau, Jean Lesage and Pearson international airports in Montreal, Quebec City and Toronto respectively, as well as the Bell Centre in Montreal and the Canadian Tire Centre in Ottawa.

Indigo is part of a global network that is active in 14 countries on three continents. The parking individual mobility market is estimated at $44 billion and is growing steadily. Indigo is investing in R&D, in order to meet new consumer expectations in mobility. It also offers solutions adapted to a company’s market.

“Often, a user’s first and last point of contact with an organization is its parking facility. We’ve built a solid reputation for high-quality customer service, development of spaces and proactive management. The user experience is reflected in the customer traffic we attract and the overall satisfaction rate with our services,” added Mr. Jacob.

Connecpark – smart customer assistance

To enhance the customer experience, Indigo offers a bilingual 24/7 helpline with a live operator. Property and parking facility managers can turn to Indigo to take charge of customer assistance calls. From its customer service call centre in Montreal, Indigo can handle calls from users who are experiencing problems paying at a terminal or opening a gate by remote control, wherever they are in Canada. The services provided to managers can be taken even further, with a specialized software suite for parking management or development of a personalized à la carte offering.

About the Indigo brand

The Indigo name combines “in” and “go” to evoke mobility and can be used internationally. The tagline MAKING SPACE FOR THE FUTURE embodies the desire to offer more than a parking space: it’s about enabling people to get around as efficiently as possible and connecting them to their environment in ever-smarter ways.

About Indigo Inc.

Active in Canada since 1989, Indigo Inc., a global player in urban mobility, manages more than two million parking spaces and associated services in 14 countries. It is owned 37.5% by Ardian, 37.5% by Crédit Agricole Assurances and 25% by VINCI Concessions. Indigo Inc.’s integrated expertise and ability to innovate make it a preferred partner for institutions and private companies when it comes to designing, building, financing and operating parking solutions.

Indigo in Canada